FAQs

Common questions

What does Glasses Drop Off do?

Glasses Drop Off provides custom optical lenses for customer-owned eyeglass frames. Start with a valid customer-provided Rx, choose your lens options, and upload one clear frame photo for compatibility review.

Which lens options are available?

Choose a Single Vision Optical Lens Order or Progressive Optical Lens Order. Available add-ons include Transitions, Sunglass Tint, and Blue-Light Filter.

Can I drop off my frames locally?

Yes. After checkout, use the secure Glasses Drop Off box at 202 N Frazier St STE B, Conroe, TX 77301. We will update your order after your frames are received.

Can I mail in my frames?

Yes. Select Mail-In during your order. The correct package and PO box instructions will be shown separately after checkout.

How long does an order take?

After we receive your frame and accept the valid Rx and required measurements, your order may take up to 10 business days to complete. Return shipping time is additional.

What if my frame cannot be used?

We review frame compatibility before work begins. If your frame is not suitable for lens work, we will contact you and explain the available options.